Contact M²Convert Technical Support

This information is needed to identify you as the user of M²Convert and for us to reference potentially related cases in your personal history.

This information is needed so we can contact you as well.

Please enter your email again here for verification purposes. This is to prevent typos and insure that our support department can respond to your question.

Tech support must know which version of the software you are using in order to help you. You should be able to identify which version of the software you are using by looking at the top of the program window.

This step is not required, but it can be helpful in some cases. Please select the operating system you are using on your PC.

To locate the full version number or Product ID for M²Convert, you can start by opening the application and right clicking on the M²Convert logo in the upper left hand corner of the application window as shown below:

Select the "About M²Convert pointed out in step 2. You will then be given the following dialog.

Please report this number to us so our staff can know if your issue is a known issue with an older version of the software.

This step is not necessary, but can help our software track your case. Include it if you feel your problem is a complex issue.

Please provide a summary for your email, this will help tech support quickly determine who should receive your ticket.

Please describe your problem to us as well as you can. Please be as specific as possible.