FAQ for M²Convert for Smartphone

Smartphone

Please make sure to download and test the free evaluation prior to purchasing the product to ensure the software will work as expected on your machine. You will not need to download the software again, purchasing the software will give you a registration key and your software will operate normally.

What are the system requirements?

Supported OS: Windows 2000/Xp/Vista/7
Hardware Requirements: Pentium II 400MHz or better, 32 MB RAM or better, Monitor capable of displaying 256 colors and 800x600 resolution or better
Requires DirectX 8.0 or higher to be installed. For more information on DirectX, refer to http://www.microsoft.com/directx
DVD Drive and a DVD playing (software), to convert DVDs
This software is not compatible with Nero.
For Windows 2000 or XP or XP SP1, install the Expression Encoder to generate WMV files. You can download the latest version here.
If you can play the DVD on Windows Media Player (WMP) then M²Convert should be able to convert it.

How long does it take to convert a DVD?

How long it takes to convert a DVD depends on many factors:

Computer; mainly CPU speed, how much RAM you have, hard disk and DVD drive speed, and if other software is running.
DVD; what type of codec it uses, duration of the movie, and whether it has extra features or not.
Format and quality of the target file.

Can I transfer my license to another computer?

Yes. To do this you need to uninstall M²Convert from your computer while connected to the internet, this will deactivate your serial number and you can then use it to activate M²Convert on another computer.

Can I order M²Convert to be shipped to me on a CD?

No. This product is available by download only.

Why can't I convert a VOB file from a DVD properly?

Although VOB files are encoded very much like standard MPEG-2 files, they do not contain the entire information needed for decoding it. That's why it's recommended that you use the VIDEO_TS.IFO file when trying to convert a DVD. This file should contain the needed information.

What formats does M2Convert for Smartphones support?

M2Convert for Smartphones supports conversion to 3GP, MPEG-4 and WMV formats.

What are the requirements to convert to WMV format?

Conversion to WMV requires Windows Media Encoder V9 or better to be installed. You can download the latest version here.

What screen size should I use to convert my DVD?

If you select the Auto Size option, M²Convert will select the best screen size to convert the source file based on it's size and aspect ratio.

What is the difference between the trial versions and the full versions?

The evaluation versions of the products insert a watermark in the middle of the output video and run slightly slower than the full versions. The full versions do not produce the watermark.

Please note that the watermark inserted by the trial version is permanent and cannot be removed when the full version is purchased. You must purchase and activate the product to generate a new file in order to have a video without the watermark.

What are the uses for M²Convert for Smartphones?

M²Convert for Smartphones is an easy to use multimedia converter that converts DVDs and files to Smartphones compatible format.

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